Shipping Policy
We strive for fast turnaround times, so you can enjoy your goodies! Please add order processing time and shipping time to estimate your expected delivery date.Order Processing Time:
- General Items: 1-3 Business Days (not including delivery time)
- Preorder Items: 15 Business Days (not including delivery time)
- Standard/Free Shipping: 1-3 Business Days (not including processing time)
- Pickup/Delivery: 1-3 Business Days (not including processing time). We will contact you to arrange pickup or delivery.
- If a faster delivery time is needed, please contact us at hello@madesimpleliving.com.
Store Policies
While we hope that you are always satisfied with your MADE purchase, we realize there are times that you may need to return a product. If you need to return your product, please review the information below:
- Returns must be made within 14 days of your receipt date for a refund.
- We regret that we do not refund original shipping costs with the return.
- Please note on the front side of your receipt or packing slip the reason for your return.
- Please mail your return to:
- You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise.
- Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise. We are not responsible for lost packages.
- All returns will be credited to the original credit card used at the time of purchase.
- Returns will be processed within 1-2 weeks of our office receiving your item.
Front Porch Alabama Return Policy
You have 14 days from the receipt of the item to let Front Porch Alabama know there is an issue, and a total of up to 30 days from the receipt of the item to return it, if that is required. If your item arrives damaged, or defective, if it is the wrong item, wrong size, wrong color, or significantly different than it was shown online by the seller, reach out to Front Porch Alabama with your order number and a picture of the product(s) you received along with a short description of the issue. Front Porch will be happy to help you resolve the issue with the merchant. Visit Customer Support for the full policy and list of non-returnable items. https://frontporchalabama.com/customer-support/