Your completed portrait will be carefully packaged in the studio by me, Brande, and will include a free sticker, thank you note and my business card with QR code for quick link to my website.  I only ship in the United States.

There are no returns or refunds unless your item got damaged in the mail.  Please take a photo with the box.  I will need that to make a claim, however, once I see the damage and the box, you'll receive your full refund via method of payment, within 1 business day.

You have 14 days from the receipt of the item to let Front Porch Alabama know there is an issue, and a total of up to 30 days from the receipt of the item to return it, if that is required. If your item arrives damaged, or defective, if it is the wrong item, wrong size, wrong color, or significantly different than it was shown online by the seller, reach out to Front Porch Alabama with your order number and a picture of the product(s) you received along with a short description of the issue. Front Porch will be happy to help you resolve the issue with the merchant. Visit Customer Support for the full policy and list of non-returnable items. https://frontporchalabama.com/customer-support/